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Steve Klinghoffer, along with his wife Lori, founded WPI Communications, Inc., in 1984. After practicing law for almost ten years, Steve directed his entrepreneurial interests toward helping professionals market their practices through a wide range of editorial-based tools, such as client and patient newsletters, referral-generating newsletters and Web site content. Over the last 27-plus years, Steve has worked with thousands of physicians, dentists, physical therapists, accountants, attorneys, financial planners and other professionals to help them build their practices.
Lori Klinghoffer is the executive Vice President and Creative Director for WPI Communications. In partnership with her husband Steve, President and Publisher, her primary focus is to provide their customers with the best services and products to meet their newsletter marketing needs. Lori comes from a background in graphic design and newsletter production. Her responsibilities at WPI include supervising her design team to insure the most sophisticated and creative development of all materials, as well as fulfilling personalized designs, where applicable, for their customers.
Editorial and Production
Anna M. Cooley, WPI Communications’ Managing Editor since 2004, originally joined the editorial team in June 2001 as a production editor. In her current role, Anna oversees the in-house editorial and production department in the publication of more than 30 printed and electronic newsletters covering various medical, dental, legal and financial fields. She also manages a team of more than 50 freelance writers, editors and fact checkers. Prior to coming to WPI, Anna worked as Managing Editor at JavaReport, a computer language programming magazine published monthly. In this role, Anna oversaw the editorial and production team for the 4-color newsstand magazine. Anna’s publishing career started at Guideposts (Book Division) as Rights and Permissions Editor. There she oversaw the permissions, as well as the licensing of Guideposts materials to publishers. Her biggest success was landing the Chicken Soup for the Soul account.
Erin Marie Kelly joined us as a production editor in 2015 and was brought on staff for WPI Communications in 2016. Erin came to us with years of experience within the pharmaceutical industry and having worked as an assistant editor for a peer-reviewed clinical medical journal. To build upon her experience and literature degree from Eckerd College, she became a member of the American Medical Writers Association to continue honing her skills within medical editing.
Sales and Customer Service
Sari Klinghoffer is the newest member of the Klinghoffer family to join WPI Communications. As Director of Sales, Sari enjoys interacting with customers, assessing their needs and focusing on how they can maximize the value of their newsletter marketing program. She comes to WPI with a background in communications and sales, having begun her career in the securities industry. She has also worked for nonprofit organizations and has completed a year-long sales training program with American Express.
Marilyn Lang joined WPI Communications in 1985. She headed up the customer service department from the business’ early years through more than two decades of intense growth. Since Marilyn joined WPI, the company has grown from one accounting newsletter to more than 30 newsletters covering various medical, dental, legal and financial fields.
Giuseppina “Jo” Frio joined WPI Communications in June 2015. As Executive Assistant, Jo helps to oversee the operations side of the company including accounts payables, accounts receivables and customer service. She began her career in sales and has a background in administration. She enjoys working with customers to make sure all of their subscription needs are met.
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